Very poor quality town house with an unpleasant smell throughout the apartment although lots of notices had been posted not to cook anything 'smelly' in the kitchen. There is no... read more proper ventilation to the kitchen area and inside the apartment it is gloomy and smelly. Carpets are probably 30-40 years old and would smell really bad if wet. Not even a bottle of hand wash had been provided in the kitchen during these times of Covid-19. Obviously no hand sanitiser was to be seen anywhere.

Kitchen appliances are decades old. The fans are broken.
All town houses are run down and hardly any space for a family of 4. The spiral stairway is not child friendly at all and elderly cannot climb up either. We had a terrible stay and were counting the days to come back home. The management is rude and seemed racist as well. They are very eager to ensure that people adhere to their rules but no facilities at all in their apartments. It is the first time we stayed in an apartment which had so many 'rules of usage' notices displayed but all because it is a shabby old place. Air conditioning is present only in bedrooms. We had our worst holiday ever in this terrible apartment and would never recommend this place to anyone. More

  Excellent Resort, very friendly hosts, has great facilities, close to shops and beaches. Straight across the road from Sea Acres Rain Forest centre were there is... read more a great cafe. Highly recommend this resort.

  We stayed at Shelly Beach Resort and was very happy with the lovely clean apartment with beautiful surroundings facing the pool and spa. The games room was awesome. Comfortable beds.... read more Would be happy to stay again, thank you.

  Our two bedroom unit was clean tidy and very quiet. The kitchen had enough for our holiday cooking. It was fantastic to have a washing machine and dryer in the... read more room. I also found being able to park next in our own unit in an...More

  Stayed here over Australia Day weekend. Large split level town house. Two bedrooms with combined bathroom/toilet and laundry upstairs. Comfortable lounge, dining room and kitchen downstairs. Bedrooms... read more consisted of a double and twin rooms. Mattresses comfortable although probably need to be turned more often or...More

  Although families with children appeared to be enjoying the pool and recreation areas, this 3-star hotel isn't suitable for couples, the elderly, people with disabilities or small children. The layout... read more (bedroom and bathroom up a narrow circular staircase) is not easily accessible and could pose a danger to toddlers. The downstairs area is roomy. There is secure parking right next to each individual townhouse. Unfortunately, our entire townhouse smelled strongly of moisture and mould. I suspect the management knew this as, when we arrived, all the windows were open and two fans were on. The smell was particularly bad upstairs in the bedroom and the mouldy scent also came out of the bedroom A/C upstairs which made it highly unpleasant to even be in that room. There is no A/C downstairs but we had a nice cross breeze - we slept with doors and windows open (screens locked) due to the smell. Although our interactions with the staff were pleasant enough, it certainly felt as if the level of care wasn't there, which is also reflected in the room. The pots and pans were so scratched that we opted not to cook and the little niceties, like a hand towel in the bathroom, were not included. You are also given a list of instructions on arrival, including how to dispose of your own rubbish. Not a good experience for us but perhaps this motel is better for a family holiday.
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