We were booked into Shelly beach for last night and for the next two nights. Due to the bushfires we couldn’t get there. We had booked through booking.com so thought... read more we would loose the booking. A lovely lady called Tess was so understanding and we obtained a refund and can go back when we want. Great work Tess to 2 fire weary travellers!!!

  Although families with children appeared to be enjoying the pool and recreation areas, this 3-star hotel isn't suitable for couples, the elderly, people with disabilities or small children. The layout... read more (bedroom and bathroom up a narrow circular staircase) is not easily accessible and could pose a danger to toddlers. The downstairs area is roomy. There is secure parking right next to each individual townhouse. Unfortunately, our entire townhouse smelled strongly of moisture and mould. I suspect the management knew this as, when we arrived, all the windows were open and two fans were on. The smell was particularly bad upstairs in the bedroom and the mouldy scent also came out of the bedroom A/C upstairs which made it highly unpleasant to even be in that room. There is no A/C downstairs but we had a nice cross breeze - we slept with doors and windows open (screens locked) due to the smell. Although our interactions with the staff were pleasant enough, it certainly felt as if the level of care wasn't there, which is also reflected in the room. The pots and pans were so scratched that we opted not to cook and the little niceties, like a hand towel in the bathroom, were not included. You are also given a list of instructions on arrival, including how to dispose of your own rubbish. Not a good experience for us but perhaps this motel is better for a family holiday.
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  Great location rooms very clean and well presented Quite impressed by the sheer quietness of the premises located right by Shelley beach and nature reserve. Would recommend these premises to... read more anybody. Thanks Noel and his wife

  Worse than living at home with poor lighting, unstable dining table and sink in chairs made meal times so unenjoyable. There's no air con downstairs, only one standing fan to... read more cover the whole area. Just barely survived the summer heat. Beds were comfy, Townhouse was clean and good wifi. Overall didn't like the stay.

  The best of our Easter Holiday family and friends celebrations.
The place is beautiful, peaceful and very relax, vey layback.
Excellent facilities, good surroundings, friendly people, easy access
120% helpful... read more and accommodating in all your needs.

  We had a great stay ,staff very accommodating,town house and amenities where excellent .clean ,very comfortable .price was excellent for the value .will definitely be returning .keep up the great... read more work . It didn’t stop as we walked out the door we actually recieved an...More