We were booked into Shelly beach for last night and for the next two nights. Due to the bushfires we couldn’t get there. We had booked through booking.com so thought... read more we would loose the booking. A lovely lady called Tess was so understanding and we obtained a refund and can go back when we want. Great work Tess to 2 fire weary travellers!!!

  Lovely clean unit with all you need to have a great holiday. Would recommend to any family looking for a relaxing holiday. Across the road from Sea Acre National... read more Park that is also very interesting for young and old.

  Although families with children appeared to be enjoying the pool and recreation areas, this 3-star hotel isn't suitable for couples, the elderly, people with disabilities or small children. The layout... read more (bedroom and bathroom up a narrow circular staircase) is not easily accessible and could pose a danger to toddlers. The downstairs area is roomy. There is secure parking right next to each individual townhouse. Unfortunately, our entire townhouse smelled strongly of moisture and mould. I suspect the management knew this as, when we arrived, all the windows were open and two fans were on. The smell was particularly bad upstairs in the bedroom and the mouldy scent also came out of the bedroom A/C upstairs which made it highly unpleasant to even be in that room. There is no A/C downstairs but we had a nice cross breeze - we slept with doors and windows open (screens locked) due to the smell. Although our interactions with the staff were pleasant enough, it certainly felt as if the level of care wasn't there, which is also reflected in the room. The pots and pans were so scratched that we opted not to cook and the little niceties, like a hand towel in the bathroom, were not included. You are also given a list of instructions on arrival, including how to dispose of your own rubbish. Not a good experience for us but perhaps this motel is better for a family holiday.
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  The owners Tes and Noel are warm, friendly and welcoming. They make you feel at home. The units are very very clean and are definitely meaning self contained because it... read more includes everything functional you need during the stay. I would highly recommend Shelly Beach Resort....More

  Very poor quality town house with an unpleasant smell throughout the apartment although lots of notices had been posted not to cook anything 'smelly' in the kitchen. There is no... read more proper ventilation to the kitchen area and inside the apartment it is gloomy and smelly. Carpets are probably 30-40 years old and would smell really bad if wet. Not even a bottle of hand wash had been provided in the kitchen during these times of Covid-19. Obviously no hand sanitiser was to be seen anywhere.

Kitchen appliances are decades old. The fans are broken.
All town houses are run down and hardly any space for a family of 4. The spiral stairway is not child friendly at all and elderly cannot climb up either. We had a terrible stay and were counting the days to come back home. The management is rude and seemed racist as well. They are very eager to ensure that people adhere to their rules but no facilities at all in their apartments. It is the first time we stayed in an apartment which had so many 'rules of usage' notices displayed but all because it is a shabby old place. Air conditioning is present only in bedrooms. We had our worst holiday ever in this terrible apartment and would never recommend this place to anyone. More

  Our two bedroom unit was clean tidy and very quiet. The kitchen had enough for our holiday cooking. It was fantastic to have a washing machine and dryer in the... read more room. I also found being able to park next in our own unit in an...More